delivery terms

Our Post and Packing delivers security, simplicity and discretion.

Buy enough and it comes free – sign and know that it is safe – and relax it looks unremarkable (unlike its contents of course).

When will my order be processed and despatched?
Online orders received before 15:00/3.00pm are despatched the same day, and we aim to fulfil all orders within 24 hours, except on weekends and public holidays.

What are the shipping costs and delivery times?

United Kingdom			USA, Canada & Non EU			EU Countries
Order Value	1st Class (Not trackable or signed for)	Trackable & Signed For Service	Order Value	Express Worldwide (Not trackable or signed for)	Trackable & Signed For Service**	Order value	EU Express (Not trackable or signed for)	Trackable & Signed For Service**
Over £30	FREE	£1.00	Over $50	FREE	$6.50	Over €50	FREE	€ 6.00
Up to £30	£3.49	£4.49	Up to $50	$7.49	$13.99	Up to €50	€ 5.99	€ 10.99
Up to £5	£2.49	£3.49	N/A			N/A
*Delivery typically 1-3 working days			*Delivery typically 5-7 working days			*Delivery typically 3-5 working days

*Please note that these delivery times are the estimates provided by the postal services that we use. This is the link to the Royal Mail website Click here for more information. Delays (seasonal or security related) can occasionally happen that are beyond our control.
** Trackable services can add an extra two days to the delivery time

In cases of extreme urgency for delivery within 1-2 days outside UK (costly but possible) please email us for a courier service quote on: isis@yesyesyes.org

Please contact us if your country does not appear on our country selection, isis@yesyesyes.org we will add it immediately.

What will my parcel look like?

Discretion and your privacy are hugely important to us, so all 3L Trading parcels sent to you are as ordinary looking as possible. No eyebrows will be raised – no curiosity aroused by the standard-looking boxes or padded envelopes. No Yes on the outside, and the return address on your order (which we are required to provide) will show as: 3L Trading, PO box 214, Alton, Hampshire, UK, GU34 3WY.

Assorted personal lubricants