Shipping policy

Our Post and Packing delivers simplicity and discretion

When will my order be processed and despatched?
Online orders received before 15:00/3.00pm GMT are despatched the same day, where practical, and we aim to fulfil all orders within 24 hours, except on weekends and public holidays.

Once I’ve placed my order, can I amend it?
Due to the way in which process orders, once an order has been accepted we are unable to amend them. We appreciate that our customers want their YES products as quickly as possible so often before have a chance to edit an order, it’s already well on it’s way to you.

Want your order to be tracked?
Orders shipped on a tracked service need to allow an additional day on top of the shipping times listed below.

What are the shipping costs and delivery times?

Please note that these delivery times are the estimates provided by the postal services that we use. For UK customers, this is the link to the Royal Mail website Click here for more information. Delays (seasonal or security related) can occasionally happen that are beyond our control.

In cases of extreme urgency for delivery within 2-4 business days outside UK please email us for a courier service quote on: hello@yesyesyes.org

What will my parcel look like?

Discretion and your privacy are hugely important to us, so your order will be sent to you in a plain box or padded envelope. The YES YES Company name will not appear on the outside of the package. The return address label on your package (which we are required to provide) will show as: 3L Trading Ltd., The Timber Barn, Selborne Road, Greatham, Liss, Hampshire GU33 6G