Satisfaction Guarantee
Guaranteed Fair Returns
We want you to love your YES product. If you’re not completely happy, experience a sensitivity, or feel it isn’t right for you, please contact our Customer Care Team at hello@yesyesyes.org - we are always happy to help.
Refunds are issued once we receive your return. Items should be unopened unless there has been a sensitivity or the product hasn’t worked for you.
At YES, your satisfaction is our priority. Simple, fair, and designed so you can shop with confidence every time.
The guarantee is valid for 90 days from purchase.
We want to resolve any unhappiness as quickly as we can, so please email us at hello@yesyesyes.org or contact us and let us know what has happened.
Do get a proof of posting from your shipper if you are sending your order back to us.
For more details and the legal stuff see our Terms and Conditions.
As a consumer you have certain statutory rights regarding the return of defective goods and claims in respect of losses caused by any negligence on our part or our failure to carry out our obligations. This guarantee and our Terms and Conditions shall not affect your statutory rights.
