FAQ

Who are 3L Trading?

This is an abbreviation of Yes PI Ltd, shortened to look discreet on your credit card statement. It is not a separate company. The Yes Yes Company Ltd trades as 3L Trading, both names are registered as Company No.5371196.

FAQ
FAQ:Who are 3L Trading?

Card payment problems

Unfortunately we are discovering more and more that the Banks are viewing lots of online purchases as suspicious so they block them, especially for overseas purchases.

FAQ
FAQ:Checkout & Payment

Checkout problems

When nothing shows up in your shopping basket, it usually means that ‘Cookies’ have been disabled in your browser. When you put something in your shopping basket our website puts a ‘Cookie’ on your computer which is a tiny piece of information that ‘holds’ the content of your shopping cart until you go to the check out.

FAQ
FAQ:Checkout & Payment

Are the Yes containers and packaging recyclable?

At Yes, our aim is to minimise the environmental impacts of all our packaging. We believe the best route to minimising waste is to start with as little packaging as possible.

FAQ
FAQ:Packaging

What will my package look like?

Discretion and your privacy are hugely important to us, so your order will be sent to you in a plain box or padded envelope.

FAQ
FAQ:Packaging

Sex toy lube – Can YES be used with sex toys?

YES WB is safe for use with latex, plastic and silicone toys. YES OB is fine for use with plastic and silicone toys.

FAQ
FAQ:Can YES be used with sex toys?

Are YES products sperm friendly?

The two main factors which govern sperm motility are pH and osmolality. Most common lubricants, typically based on glycerine, are very dense in osmolality, so that sperm lose moisture into them, and this reduces or destroys their viability.

FAQ
FAQ:YES & Pregnancy

Trying to conceive

Yes Baby is a self managing, fertility-friendly lubricant system and is another World First product from the Yes range. Certified organic, giving the guaranteed purity you expect from Yes Products, Yes Baby is a unique, patented two part system that firstly creates the optimal environment for sperm, and then restores the vaginal environment to its typical protective pH after ovulation.

FAQ
FAQ:YES & Pregnancy
Fertility

Is it safe to use YES whilst pregnant?

We believe that when you are pregnant, you are especially careful about your diet and the products you use, as you want your bodily environment to be as welcoming and kind as possible to your growing baby.

FAQ
FAQ:YES & Pregnancy

Atrophy

Atrophy means the drying and thinning of the tissues of the vaginal wall – not just at the vaginal entrance.

FAQ
FAQ:Which conditions can YES help with?

Pain with Intercourse

Painful sex can have many origins as you are probably aware, and they are often difficult to identify. Due to the complexity of Dyspareunia we cannot, with absolute confidence, say that YES products will help.

FAQ
FAQ:Which conditions can YES help with?

Menopausal dryness

Approximately 80% of menopausal women will experience vaginal dryness due to hormonal changes. This condition can cause discomfort and pain, particularly during sexual intercourse and while there is a wide range of treatments on the market, some contain hormones or chemicals that you may prefer not to use on your delicate tissues.

FAQ
FAQ:Which conditions can YES help with?

How can YES help with Vaginal Dryness?

YES VM Vaginal Moisturiser is a safe long-term solution to Vaginal Dryness (Atrophic Vaginitis) & offers instant relief from itching, soreness and painful intercourse. It is designed to release water to rehydrate dry vaginal tissues as needed, over extended periods, such as 1-3 days.

FAQ
FAQ:Which conditions can YES help with?

Vaginismus

Treatment for Vaginismus seeks to identify the underlying emotional causes whilst also addressing the condition’s physical discomfort. In independent case studies, Yes has proven to be successful in remedying the physical difficulties associated with Vaginismus.

FAQ
FAQ:Which conditions can YES help with?

Lichen Sclerosis

We receive many emails from customers with LS and some from women with Lichen Planus who have found YES products helpful, both as daily relief from the irritation and for use during intercourse.

FAQ
FAQ:Which conditions can YES help with?

Sensitive Skin

All the YES products are certified organic, which is the guarantee to the customer of product purity: assuring you there is nothing unknown, hidden, or damaging present in our organic product.

FAQ
FAQ:Which conditions can YES help with?

Instructions for Use (IFUs)

Our IFUs are available as a pdf download below, but also can be found inside the box when you receive your product.

FAQ
FAQ:Using YES Products

YES OB – occasional granular texture

FAQ
FAQ:Using YES Products

How should I store YES products?

FAQ
FAQ:Using YES Products

What’s the difference between YES VM & YES WB?

FAQ
FAQ:Using YES Products

Difference between YES OB plant-oil based and WB?

FAQ
FAQ:Using YES Products

Where can I apply YES?

FAQ
FAQ:Using YES Products

How do I apply Yes

FAQ
FAQ:Using YES Products

What Is Hypoallergenic Lube?

FAQ
FAQ:YES Ingredients & Osmolality

Sensitive Skin

FAQ
FAQ:YES Ingredients & Osmolality

Is Yes Oestrogen free?

FAQ
FAQ:YES Ingredients & Osmolality

Gluten Free

FAQ
FAQ:YES Ingredients & Osmolality

Are there preservatives in Yes products?

FAQ
FAQ:YES Ingredients & Osmolality

YES ingredients

FAQ
FAQ:YES Ingredients & Osmolality

Is Yes Vegetarian Approved?

FAQ
FAQ:Is Yes Vegetarian Approved?

Why Organic Ingredients?

FAQ
FAQ:Why Organic Ingredients?

What is the NICE Guideline for the Diagnosis and Treatment of Menopause?

FAQ
FAQ:YES and NHS

My GP will not prescribe Yes water based

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FAQ:YES and NHS

My Chemist does not stock Yes

FAQ
FAQ:YES and NHS

GP not heard of Yes?

FAQ
FAQ:YES and NHS